Your Privacy Matters at sce67

1 Data We Collect

When you interact with the sce67 platform, we may collect the following categories of personal data depending on the nature of your activity:

1.1 Registration Data

When you create a sce67 account, we collect your full legal name, date of birth, email address, and a mobile phone number registered to a payment service such as bKash, Nagad, or Rocket. This information is essential to establish your account and verify that you meet our minimum age requirement of 18 years.

1.2 Identity Verification (KYC) Data

In accordance with our Know Your Customer obligations and responsible gaming policies, we may request copies of government-issued identity documents (such as your National Identity Card or passport), proof of address dated within the last three months, and evidence of payment method ownership. This data is collected and stored securely and used exclusively for verification purposes.

1.3 Transaction and Financial Data

We record details of all deposits, withdrawals, wagers, and bonus transactions made through your sce67 account. This includes the amount in Bangladeshi Taka (৳), the payment method used (e.g., bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, BRAC Bank), the date and time of each transaction, and the transaction reference number. We do not store full card numbers or mobile banking PINs — payment authentication is handled by your provider.

1.4 Technical and Device Data

When you access sce67, our servers automatically log certain technical data, including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, and pages visited within the Platform. This data is used for security monitoring, fraud detection, and platform performance analysis.

1.5 Behavioural and Gameplay Data

We record your in-platform behaviour, including games played, bet amounts, session duration, game provider interactions (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi), and sports betting markets accessed (cricket BPL, IPL, T20 World Cup, Bangladesh Tigers, football, kabaddi). This data helps us personalise your experience, identify problem gambling indicators, and improve our platform offerings.

1.6 Communications Data

If you contact our customer support team via live chat or email, we retain records of those communications — including the content of messages, the date and time they were sent, and the resolution outcome. This enables us to provide consistent support and maintain a record of any disputes or requests.

2 How We Use Your Data

sce67 uses the personal data we collect for the following specific purposes:

We will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or being required to do so by law.

3 Legal Basis for Processing

sce67 processes your personal data on one or more of the following legal bases, depending on the specific processing activity involved:

• Contract Performance: Processing is necessary to perform our contract with you — that is, to operate your account, process transactions, and deliver the gaming services you have requested.
• Legal Obligation: Processing is required for sce67 to comply with applicable legal obligations, including age verification, anti-money laundering (AML) checks, and record-keeping requirements.
• Legitimate Interests: Processing is necessary for the legitimate interests of sce67 or a third party, provided those interests are not overridden by your rights and interests. Legitimate interests include fraud prevention, platform security, responsible gaming monitoring, and business analytics.
• Consent: For certain optional data uses — such as receiving promotional emails about bonuses, seasonal offers (Eid, Pohela Boishakh, BPL season), or personalised game recommendations — we rely on your explicit, freely given consent. You may withdraw consent at any time by contacting our support team or updating your communication preferences.

4 Data Sharing & Disclosure

sce67 does not sell your personal data. We may share your data with the following categories of recipients only where necessary and subject to appropriate data protection safeguards:

4.1 Payment Service Providers

To process your deposits and withdrawals, we share relevant transaction data with your chosen payment provider — such as bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, or BRAC Bank. These providers process your data under their own privacy policies and are bound by contractual obligations to protect your information.

4.2 Game Software Providers

When you play games powered by third-party studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi), those providers may receive certain technical and gameplay data necessary to deliver the game session. This data is limited to what is required for game operation, fair play certification, and compliance auditing. No payment details are shared with game providers.

4.3 Identity Verification Services

We may use third-party identity verification partners to assist with KYC processing. These partners are contracted to handle your identity documents securely and are prohibited from using your data for any purpose other than verification.

4.4 Fraud Prevention and Security Partners

To protect the integrity of our platform and the security of all players, we may share technical data (such as IP addresses, device fingerprints, and transaction patterns) with fraud detection and cybersecurity service providers.

4.5 Legal and Regulatory Authorities

sce67 will disclose your personal data to law enforcement agencies, regulatory bodies, or other competent authorities where we are legally required to do so, or where disclosure is necessary to prevent, detect, or prosecute criminal activity including fraud, money laundering, or underage gambling.

5 Cookies & Tracking Technologies

sce67 uses cookies and similar tracking technologies to ensure the Platform functions correctly, to remember your preferences, and to analyse how users navigate the site. Below is a summary of the types of cookies we use:

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may prevent certain features of the sce67 platform from functioning correctly, including secure login and real-money gameplay. Functional and analytics cookies can be disabled without affecting core account functionality.

6 Data Retention

sce67 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, and reporting requirements. The following retention periods apply:

• Active Account Data: Retained for the full duration of your account being open and active on the sce67 platform.
• Transaction Records: Retained for a minimum of seven (7) years from the date of each transaction, in line with financial record-keeping obligations.
• KYC Documents: Retained for a minimum of five (5) years from the date of your last transaction or account closure, whichever is later.
• Customer Support Communications: Retained for three (3) years from the date of the communication, or longer if the communication relates to an unresolved dispute.
• Marketing Preferences and Consent Records: Retained for the duration of your account, plus three (3) years after account closure to demonstrate compliance with consent obligations.
• Technical and Device Logs: Typically retained for 90 days unless flagged for security or fraud investigation, in which case logs may be retained for up to three (3) years.

Once the applicable retention period has elapsed and there is no further legal basis for retaining your data, sce67 will securely delete or anonymise your personal information so that it can no longer be attributed to you as an individual.

7 Data Security

sce67 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS Encryption: All data in transit between your browser or mobile device and the sce67 servers is encrypted using SSL/TLS protocols.
• Encrypted Data Storage: Sensitive personal data — including KYC documents and password hashes — is stored in encrypted form on secured servers with restricted access controls.
• Access Controls: Internal access to personal data is restricted on a need-to-know basis. Staff who access player data are bound by confidentiality obligations and receive regular data protection training.
• Fraud Monitoring Systems: Automated systems monitor account activity for signs of unauthorised access, unusual transaction patterns, and other security anomalies in real time.
• Regular Security Reviews: sce67 conducts periodic reviews of its security infrastructure to identify and address potential vulnerabilities before they can be exploited.

While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security against all possible threats. You also play an important role in keeping your account secure — use a strong, unique password, do not share your login credentials, and contact support immediately if you notice any suspicious activity on your account.

8 Your Privacy Rights

As a player on the sce67 platform, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact our support team via live chat or by email at [email protected] (plain text — not a clickable link).

• Right of Access: You have the right to request a copy of the personal data sce67 holds about you, along with information about how it is used and with whom it has been shared.
• Right to Rectification: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it promptly.
• Right to Erasure: In certain circumstances — for example, where data is no longer necessary for the purpose it was collected, or where you withdraw consent — you have the right to request deletion of your personal data. This right is subject to any overriding legal obligations that require us to retain certain data.
• Right to Restrict Processing: You may request that we restrict our processing of your personal data in specific circumstances, such as while a dispute about the accuracy of the data is being resolved.
• Right to Data Portability: Where processing is based on your consent or on contract performance, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing based on legitimate interests, including profiling. You also have an unconditional right to object to processing for direct marketing purposes.
• Right to Withdraw Consent: Where we rely on your consent as the legal basis for processing, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

We will respond to all verified privacy rights requests within a reasonable timeframe. We may need to verify your identity before processing your request. There is no fee for exercising your privacy rights in most circumstances.

9 Third-Party Links & Services

The sce67 platform may contain references to third-party payment providers (bKash, Nagad, Rocket, Upay), game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi), and other service partners. When you interact with these third-party services, you do so under their own privacy policies and terms of service, which are independent of sce67.

sce67 is not responsible for the privacy practices or content of third-party providers. We encourage you to review the privacy policies of any third-party service you use in connection with your sce67 account, particularly your mobile banking provider (bKash, Nagad, Rocket), as those providers handle certain aspects of your payment data independently.

10 Changes to This Policy

sce67 reserves the right to update or revise this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. For material changes — those that significantly affect how we collect or use your personal data — we will endeavour to provide advance notice via a platform notification or email to your registered address, where practically possible.

Your continued use of the sce67 platform after any changes to this Privacy Policy have been published constitutes your acknowledgement of the updated policy. If you do not agree with the changes, you should stop using the Platform and may request account closure in accordance with our Terms & Conditions.

We recommend checking this page periodically so that you remain informed about how sce67 protects your personal data. Previous versions of this Privacy Policy are available upon request from our support team.

11 Contact & Data Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the way sce67 handles your personal data, please do not hesitate to reach out to our support team. We are available via live chat on the sce67 platform during Bangladesh Standard Time (BST, UTC+6) operating hours.

For written correspondence, you may contact us by email. Our support email address is displayed below as plain text — it is not a clickable link:

sce67 is committed to resolving all privacy concerns fairly and transparently. If you are not satisfied with our response, you may seek further recourse through appropriate legal channels available to you under applicable law.